Money-Back Guarantee

At Future Savvy, we are dedicated to delivering exceptional training experiences. We believe in the quality of our courses and want you to feel completely confident in your investment. That’s why we offer a money-back guarantee to ensure your satisfaction.

Need Help? Contact Us

If you encounter any issues before, during, or after the course, please contact your account manager as soon as possible. They are here to assist you and resolve your concerns promptly.

Eligibility for a Refund

Course Completion Requirements:
- To qualify, you must attend and complete the entire training session, actively participating in all activities and discussions.
- For virtual courses, this includes full attendance as recorded in our logs.
Questionnaire Completion:
- To help us better understand your needs and feedback, we ask that you complete both the pre-course enrolment questionnaire before the course and the post-course feedback questionnaire within 7 days of course completion.
Request Timeline:
- Refund requests must be submitted within 7 calendar days of completing the course.
Reason for Refund:
- If you feel the course content, delivery, or outcomes did not meet our stated objectives, please share your specific concerns when submitting your request. We value your input and will carefully review every request.

Exclusions

While we strive to accommodate all refund requests, some limitations apply:

No-Shows or Partial Attendance: Refunds cannot be granted if you did not attend or complete the full course.
Customised Training: Refunds are unavailable for bespoke or tailored training sessions, as these are created to meet your specific requirements.

At Future Savvy, your satisfaction is our priority. If you’re not fully happy with your course, we’re here to make it right. Your feedback helps us improve, and we’re committed to ensuring a positive experience for all our customers.