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Emotional Intelligence Training

Emotional Intelligence

Develop emotional intelligence to improve leadership, workplace relationships, and decision-making. Learn to manage emotions, cultivate optimism, and align personal vision with professional success.

  • Virtually Online Or On-Site

  • 1 Days

Course Information

Emotional intelligence (EI) is more than just understanding emotions; it’s about using that understanding to improve relationships, enhance decision-making, and develop strong leadership skills. This course provides a practical, science-backed approach to mastering self-awareness, emotional management, and communication.

Through interactive learning, you’ll discover how emotions shape behavior, how to recognize and manage them effectively, and how to cultivate optimism and resilience in the workplace. Whether you're a leader, manager, or professional looking to improve workplace relationships, this course will help you develop key emotional intelligence skills for success.

Who is this course for?

This course is ideal for:

  • Managers & Leaders - Develop emotional intelligence to improve leadership and team performance.
  • HR & People Managers - Build better workplace relationships and improve conflict resolution.
  • Customer-Facing Professionals - Enhance emotional awareness and communication skills.
  • Business Professionals - Improve self-awareness, resilience, and emotional control.

What You’ll Learn

By the end of this Emotional intelligence course, you will be able to:

  • Understand the history and foundations of emotional intelligence
  • Identify and manage your own emotions effectively
  • Recognize emotional triggers and improve self-awareness
  • Communicate with empathy and strengthen workplace relationships
  • Cultivate optimism and resilience in challenging situations
  • Develop a personal vision statement to align emotions with professional growth

All with our 100% Money-Back Guarantee and Unlimited Email Support.

Course Outline

  • 1
    History of Emotional Intelligence
    • Milestones
  • 2
    Emotional Intelligence Defined
    • Definitions and Thoughts
    • Making Connections
  • 3
    EI Blueprint
    • Identify
    • Manage
    • Communicate
  • 4
    Optimism
    • What is Optimism?
    • ABC’s of Optimism
    • Pessimism vs. Optimism
    • Adversities
  • 5
    Validating Emotions in Others
    • 6
      Understanding Emotions
      • The Seven Human Emotions
      • Positives and Negatives
      • The Emotional Map
    • 7
      Setting Your Personal Vision
      • Defining Your Principles
      • Understanding Your Values
      • Considering Your Strengths and Talents
      • What’s Standing in Your Way?
      • Think in Terms of Relationships
      • Creating Your Vision Statement
      • Personal Action Plan

    Private courses.

    We’ll help you meet your company training needs with instructor-led business skills and IT training courses, or your money back. Take courses in our UK classrooms or online - it’s your choice!

    • Tailored
    • Post Course Support
    • Cost Effective
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