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Lead your team with confidence, clarity, and purpose

Management Essentials

A hands-on 1-day course for new managers. Learn how to lead with clarity, delegate with confidence, and support your team from day one.

  • Virtually Online Or On-Site

  • 1 Days

Course Information

This course is for anyone stepping into a management or supervisory role for the first time.

Whether you're leading a small team or just taking on more responsibility, Management Essentials helps you move from team member to team leader with confidence.

You’ll gain practical tools and real-world advice to handle day-to-day challenges, guide your team, and find your feet as a leader. It’s not about buzzwords or theory—it’s about what works.

This is a 1-day course delivered either virtually or in person.

Ready to take that first step? Book your place or enquire about in-house delivery today.

What you will learn

After completing this course, you will be able to:

  • Make the shift from team member to team leader with confidence
  • Understand your key responsibilities as a new manager
  • Communicate clearly and support your team through change
  • Delegate effectively and match tasks to team strengths
  • Use feedback to support growth and build trust
  • Start developing your own leadership style with emotional intelligence

Prerequisites

No previous management experience needed—just a willingness to learn and grow in a leadership role.

You’ll walk away with clarity, confidence, and a toolkit you can use straight away.

And don’t forget, you’re backed by our 100% Money-Back Guarantee and Unlimited Email Support.

Course Outline

  • 1
    Transitioning into Management
    • Understanding the Manager’s Role
    • Shifting from Team Member to Leader
    • Common Myths About Management
  • 2
    Key Responsibilities of a Manager
    • What Managers Actually Do
    • Managing Tasks vs. Leading People
    • Balancing Operational and People Management
  • 3
    Early Challenges for New Managers
    • Impostor Syndrome and Confidence
    • Managing Former Peers
    • Establishing Boundaries and Trust
  • 4
    Communication Skills for New Managers
    • Active Listening and Clarity
    • Communicating Expectations
    • One-to-One Conversations and Check-Ins
  • 5
    Delegation Essentials
    • Why Delegation Matters
    • How to Delegate Effectively
    • Matching Tasks to Team Strengths
  • 6
    Giving Feedback and Recognition
    • Types of Feedback: Positive and Constructive
    • Feedback Models (e.g., SBI, BOOST)
    • Creating a Feedback-Friendly Culture
  • 7
    Leadership Styles and Self-Awareness
    • Introduction to Leadership Styles
    • Identifying Your Natural Style
    • Developing Emotional Intelligence
  • 8
    Goal Setting and Motivation
    • Setting SMART Goals
    • Understanding What Motivates People
    • Linking Team Goals to Organisational Objectives
  • 9
    Handling Conflict and Difficult Conversations
    • Early Signs of Conflict
    • Techniques to Approach Difficult Conversations
    • Maintaining a Fair and Respectful Culture
  • 10
    Your Next Steps as an Emerging Manager
    • Building a Personal Development Plan
    • Seeking Mentors and Support

Private courses.

We’ll help you meet your company training needs with instructor-led business skills and IT training courses, or your money back. Take courses in our UK classrooms or online - it’s your choice!

  • Tailored
  • Post Course Support
  • Cost Effective
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